Cookie Policy

ARRA HairTech Software Solutions

Last updated: December 2024

What Are Cookies?

Cookies are small text files stored on your device when you use ARRA HairTech software. They help us provide better service, remember your preferences, and improve your experience.

How We Use Cookies

  • Keep you logged into your account
  • Remember your dashboard preferences and settings
  • Track which features you use most
  • Monitor software performance and errors
  • Provide secure access to your salon data

Types of Cookies We Use

Essential Cookies (Required)

Necessary for software to function. Cannot be disabled.

Cookie Purpose Duration
session_token Maintain login session Session
auth_token Authenticate user 7 days
csrf_token Security protection Session
cookie_consent Remember cookie choice 1 year

Functional Cookies (Optional)

Enhance functionality and personalization.

Cookie Purpose Duration
user_preferences Dashboard layout, theme 6 months
language Interface language 1 year
timezone Display correct times 1 year

Analytics Cookies (Optional)

Help us understand usage patterns.

Cookie Purpose Duration
_ga Google Analytics: User tracking 2 years
_gid Google Analytics: Session tracking 24 hours

Third-Party Cookies

Google Analytics:

  • Provider: Google LLC
  • Purpose: Anonymized usage analytics
  • Privacy Policy: policies.google.com/privacy
  • Opt-Out: tools.google.com/dlpage/gaoptout

Stripe:

  • Provider: Stripe, Inc.
  • Purpose: Payment processing security
  • Privacy Policy: stripe.com/privacy

Managing Cookies

Browser Settings:

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and site permissions

Important Note:

Blocking essential cookies will prevent you from using ARRA HairTech software. Optional cookies can be blocked without affecting core functionality.

Mobile App Tracking

Our mobile apps use similar tracking technologies:

  • Device identifiers for authentication
  • App usage analytics
  • Push notification tokens
  • Crash reporting data

Your Consent

  • We ask for consent for optional cookies
  • Essential cookies don't require consent (necessary for service)
  • You can change preferences anytime in account settings
  • Consent choices are stored in a cookie (ironic, we know!)

Updates to Cookie Policy

We may update this policy to reflect new cookies or changes in practice. Check back periodically for updates.

Contact

Questions about cookies?

ARRA Hairdressers, Inc.

795 Coy Ln, Chagrin Falls, OH 44022

Email: info@arrahairtech.com

Phone: +1 (216) 555-0193

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